Crazy fees..i just tested this by sending some LTC they firstly had the rate incorrect and then whats worse they chare a so called "Foreign Exchange rate" of 2.5% ..i actually spoke to one of the reps :

Queue: My Account Support
Why are the Btc and Altcoin rates incorrect?.When are the rates taken from?
17:44
Your site is showing the current Bitcoin rate as 2668.8046 USD when infact it is $2766.07

17:44
Welcome to Payza's Online Customer Support chat, my name is Faizan and I'll be pleased to assist you.

17:45
Give me just one minute while I access your Payza account

17:50
?

17:51
I already transfered some Litecoin which was not the correct rate so i would like to know when you update your Bitcoin and Altcoin conversion rates so i can avoid outdated rates

17:52
Please note: The foreign exchange rate includes a 2.5% fee above the wholesale exchange rate at which Payza obtains its foreign currency. Exchange rates are adjusted regularly.

17:53
Bitcoin and Altcoins are not foreign

17:55
you can justify that for Euro/USD etc but not for Digital Assets..can you explain why there is also a 2.5% fee attached to digital assets?

17:56
If you are converting Bitcoin within your Payza account. Payza will going to charge 2.5% fee.

17:57
So it isnt a foreign exchange rate it is just a fee for converting Cryptocurrency to Fiat correct?

17:58
Yes.

17:59
which no other debit/Gift card cryptocurrency enabled company charges. I have many debit/Gift cards that enable digital assets and you are the first that charges a fee......anyway thanks for the information

18:00
Is there anything else that I can assist you with.

18:01
no thats fine thanks