Basic Techniques of Effective Communication
Effective communication consists of two terms: communication and effective. Communication is the process of conveying or sharing information, thoughts, and feelings through word of mouth, writing, or body language. Effective means to bring results or achieve goals.
Understanding Effective Communication
Effective communications are targeted, effective, or reaching objectives - delivering information (to inform), entertaining, or persuading (to persuade).
Communication is the process of sharing information, thoughts, and feelings between people through speaking, writing (writing), or body languange.
Communication is said to be effective if the information, thoughts, or messages conveyed are acceptable and well understood, creating a common perception, changing behavior, or obtaining information.
Component of Effective Communication
**
Encoding
Effective communication begins with encoding or coding or symbols that allow the message to be clearly communicated and acceptable and well understood by the communicant (the recipient of the message).
Decoding
Decoding, another important component in effective communication, is the recipient's ability to understand the message it receives. Therefore, in effective communication, an understanding of the audience is essential to determine the method of delivery and the style of language that suits them.
Context
The context of communication is the communication context ie space, place, and to whom we communicate. The context of communication also refers to the level of communication - interpersonal communication, group communication, organizational communication, mass communication.
The context of communication takes into account age, region, gender, and recipient's intellectual ability. Communicating with small children will certainly different ways and style of language by communicating with adults.
Body Language (Body Language)
Body language - also known as nonverbal communication (nonverbal communication) - includes posture, hand and arm position, eye contact, and facial expression. A consistent and appropriate body language can improve understanding. The movement of the limbs should be in accordance with the spoken. The most important body language is smile and eye contact.
Interference
Emotions can interfere with effective communication. If the communicator is angry, his ability to deliver effective messages may have a negative effect. Likewise if the communicant in a state of disappointment or disagreed with the communicator, maybe he heard something different.
Open Mind (Be Open-minded)
Clever thought meurpakan other important components in effective communication. Do not rush to judge or criticize other people's remarks. We must prioritize respect, respect the opinions or views of others, also show empathy by trying to understand the situations or problems from the perspective of others.
Active Listening
Being a good and active listener will increase understanding of the thoughts and feelings of others. Show that we focus on listening to other people's words, for example by nodding their heads and making "verbal indications" that we agree to say - for example - "oh ...". Do not interrupt someone else's conversation. This will interfere with the smoothness of the chat.
My regard for senior @good-karma