About a month ago I wrote about my terrible experience with Kraken. We all know the software is broken and you can’t place an order without trying 10 times. In my case i set up some “timed” limit sell orders. In other words the limited sell order is dropped into the market at a future time specified by me.
When the order is dropped into the market, it should be executed, if possible, at the best bid price, provided my limit is below the market price.
In three cases on the same day, each order was executed at the “limit”, not at the bid price. The limits set were 100s of dollars below the market.
I got no comprehension from the foreign girl working in support. Don’t think she even knows what a bid-ask is.
Of course, there is no compensation. This is Crypto world. It’s like the wild west.
I mentioned about a very bad experience my friend had. He coudnt even enter the website because it was down and he lost a lot of money while he was trying to sell off his LTC when the price was high. I am going to stay away from it. Thank you for sharing your experience as well.