Work Place Communication Skills

in #business3 years ago

Communication skills are the core of any successful organization. This is true irrespective of the size of the company and irrespective of the geographical location. One has to know that there are seven key areas of work place communication. These are personal Communication, Team Building, Visibility and Influence, Conflict Resolution, Information and Technology, Financial Work Place Communication and Workplace Harmony. All these play a critical role in the smooth running of any business organization and without them even the biggest and the most prestigious organization cannot run.


Personal communication is the process where you interact with your co-workers on regular basis. This can be through any form of personal contact like phone calls, emails, telephonic conversations or any informal talk. It is the way you interact with your colleagues that makes your work place communication skills good or bad. If you do not maintain positive personal relationships with all your co-employees then you can never create a positive environment for others as well. On the other hand, if you manage to build a positive working environment for all the people, you can not only enjoy your professional life to the fullest but also improve your work place communication skills.

Team Building and Visibility Building are the next two areas of work related activities. Team building activities helps in creating an environment which encourages the growth of the staff individually as well as collectively. The growth of the team leads to the increase in productivity and profit. On the other hand, increasing the visibility of the organization in the corporate world leads to more demand for the products and services provided by the company. These can be in the form of better service delivery, improved product quality, new venture breaking opportunities, exposure of brand and product names, etc.

Visibility building activities include such activities like promotional events, seminars, conferences, exhibitions, training programs, conferences, open houses, product launches, customer drives and employee and guest speaker programs. All these communication skills development activities help to promote your business in the corporate world. However, it is important that you conduct such activities within the corporate guidelines and observe the same for increasing the overall productivity and profits of the company.

There are various communication tools that can be used to enhance your work place communication skills. First and foremost, you should ensure that all the member of the team are comfortable with their work station and the communication facilities available. This is because the members of the team can never be a hundred percent confident with the senior management or the boss. The senior management should make sure that all the members understand and speak openly about the issues so that it can be resolved amicably. It is also important to monitor the time taken for communicating, the frequency of speaking and the quality of words used.


Communication is a skill that not only enhances individual and group productivity but also creates a good atmosphere for motivation and healthy competition among employees. In today's fast paced world, communication has become an essential part of any business and therefore, it is important to make sure that you get maximum benefit out of your employees. Hence, hire professionals who can help you communicate better.

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