Since Coinbase has so many issues lately I switched to BitPanda and I'm perfectly happy with them. I went through the verification process with an agent on a short video chat. The lady asked me a few basic questions, I showed her my passport and that was it. I am now gold verified and can buy btc, eth, litecoin and Dash with credit card, Neteller, Skrill or SEPA bank transfer.

Unlike Coinbase, Bitpanda is never offline during BTC volatility, the transactions are smooth and fairly quick, interface is user friendly and It is EU based.

I think It's better to stay away from online services and businesses registered in the USA :)