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RE: Emotions Often Win Over Reason, Feeling-Good Can Matter More than Facts
You give a lot of good examples. Speaking nicely gets ppl to favor the message by default as opposed to having a negative tone. Making someone feel good about themselves is a way to get them to accept criticism and not reject it as well ;) We are controlled by our emotion affections without even realizing it ;)
Yes, absolutely, i think majority of our decision making is emotional. Some may say that is what makes us human, although i am not sure if that is a good or a bad thing. :)