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RE: @Swap.app Website Is Online!

in #steem4 years ago

Yes, I didn't know, and now I have got to know. Yesterday I just tried immediately I was about to use different app which charges higher than what you Guys charges here. I quickly followed up the instructions given and just seconds I had my btc in my account. The only challenge I had was that my btc coins delayed the confirmation process of which I don't know what happened. Just this Dawn around 4:00am I have again swapped 129 Steem for btc, it's 1hr now but haven't received in my btc wallet, meanwhile you have received your 129 Steem. Please you can check in your wallet and help me. Pls do you have any communication channel that we can use to contact you in case we have issues? Because I will often use your app for transportations, your charges are very cheap and economical and simple to use. Thanks for your support.

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Hi - your swap was processed :) there was a problem with steem node at night which delayed the whole process - but it should be OK now. Thanks for using our service!

Thanks very much! Please I have now confirmed in my btc wallet. Thanks for your quick response and support. I was asking whether you Guys have channel in which we can communicate with you when we have problem?

Sure, check out our discord channel: https://discord.gg/A79ASh6

The link will be also added to the website.

Thanks very much, checking now!

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