Steemvoter Service Temporarily Down
UPDATE: Unfortunately we are having further problems with our hosting provider. The long term solution to this is to do a system migration to dedicated servers in order to reduce the strain on our hosting provider. Unfortunately such a migration will take some time, so we have shutdown Steemvoter and will leave the service disabled for 1 week while we perform the migration. We will give further updates both on Steemit and in our Discord support chat as appropriate. Original post follows:
We have been experiencing a disruption to Steemvoter service today, and unfortunately it looks like it will take some time to resolve.
Our hosting provider has temporarily throttled access to the back-end database that we rely on in order for the service to function. This is due to exceeding our maximum number of allowed database connections, which in turn resulted from some runaway server processes that got stuck when this Steem API change went into effect.
Service is affected in the following ways:
No premium upgrades will be processed for the duration of this disruption. If you sent SBD for an upgrade, then rest assured it will be taken care of once service is restored.
The Steemvoter web site has been taken offline.
If your account is in "pending" status, it will stay pending until this issue is resolved.
All Steemvoter voting is turned off. When service is restored, voting will resume from that point, and any votes that should have happened during the period of the service disruption will simply be skipped.
We apologize for any inconvenience caused, and assure you that we will attempt to minimize this downtime as much as possible. Thank you for your understanding and patience while we work through these growing pains!
Can we plz have an update, team?
Yes, please. Let me know if you have any info..
For real...they said a week last update and it's been almost a week. Would be nice to know "we're at X% of our updates and anticipate being up and running by X date..."
I'm sure they're busy but it doesn't take that long to post what I put in quotation marks above. I think it took about 10-12 seconds for me to type it if that.
While you are offline, It would be great if you could bring in a feature where you can choose how many times one person can be voted per day. I am using this site but had to pause because people write more than one post per day and it totally destroys voting power.
I second this!
Agreed!
This is an often requested feature, and we agree it's a great idea. It won't make it into this maintenance cycle, but could be included in a future update. Thanks for the suggestion!
i like it's idea
As i experienced the steem power is not accurate hope it will fix also. thanks
not accurate how?
Great idea!
I get around this by reducing my voting % for people that post more than once per day. I prefer your suggestion however. I'm just sharing how I get around it.
I SO AGREE W/ this!
I like that idea!
Agreed. Currently, I do what @steemtruth does but would much prefer to be able to have a vote limit per day per user.
exactly
CEO Update: Hey Guys, please ignore the login screen on the website, our hosting provider put that there when we hit the usage limits of our hosting, we are moving to a dedicated server with a lot more overhead and should be back online next week.
All premium users will get an extra free month of premium services to compensate.
Sorry for the inconvenience.
Thanks for the update bossman :)
Missing steemvoter like a fat kid misses cake!
Hey, I'm a fat boy, and I do miss cake :( hahaha
Thanks for the update, I was panicking already when I tried to access to it and I couldnt. Lets hope everything get solve the soonest possible. Have a good day.
Hello, please what's your discord channell adress? Thanks!!
You can join our Discord with this link: https://discord.gg/NempMy5
Thanks!
Thanks for this update!
I've been trying to sign up for an account for the past 2 months unsuccessfully.
I'm guessing it may have had something to do with some of these issues. I'd complete the sign up form however, I'd never receive a pin by email to compete the process...
Any insight into whether or not I will be able to obtain an account once the server migrates would be appreciated or whether my issue is something separate.
As i mentioned this has been an issue for several months. I've tried different email address, usernames and browsers. Always get the same result unfortunately.
Thanks in advance for any response!
We're sorry to hear you've been having such difficulty. After Steemvoter is back up, if you are still having problems, give us a ping in our support channel on Discord and we can look into this more closely: https://discord.gg/NempMy5
Hey! Thanks for the quick reply. Much Appreciated.
I will try again once things are up and running. I'm sorry to hear that you guys are dealing with such issues. Hopefully it all goes smoothly and that I can signed up asap.
JB
UPDATE:
I've been able to successfully create an account, no issues and super fast. I guess the difficult prior was due to the issue you guys had been dealing with.
Hope all remains well and good from here on out!
Will the rules and all our accounts be affected in some way?
Or they will remain the same and all the things will get to normal when you solve the problem?
Voting rules will be unaffected. Your voting logs, however, will be reset so that you won't be able to see a record of votes before the service interruption.
Miss your service.
Good for recovering VP
Haha :D
Heh, good way to look on the bright side!
My thoughts exactly!
Appreciate the update! Keep up the excellent service.