Motorcycle Service at PT Capella Dinamik Nusantara Lhokseumawe

fadlymatch (76)Indonesia | Club5050in Steem For Pakistan • last month

Today, the motorcycle market continues to grow rapidly to meet the needs of the community. Honda is increasingly trusted as the motorcycle brand of choice for the majority of Indonesians, including in Lhokseumawe. In Aceh province, nicknamed the Serambi Mekkah, Honda's market share has even reached 86 percent. This is a testament to how the Honda motorcycle brand has established a presence and earned the trust and choice of the people of Aceh. In this opportunity, I will review a company not far from where I live: PT Capella Dinamik Nusantara (CDN).

Front view of PT CDN Lhokseumawe

The company, which operates in the motorcycle industry, is located on Jalan Banda Aceh - Medan, Panggoi Village, Muara Dua District, Lhokseumawe City. Its location is very strategic, as it is on the Trans-Sumatra Highway. PT Capella Dinamik Nusantara is a main dealer for Honda motorcycles, marketing and providing sales, after-sales, financing, and service and repairs across the provinces of Aceh, Riau, and the Riau Islands Province. PT CDN Lhokseumawe is part of the larger Capella Group, which also handles car sales and other automotive services.

PT CDN Entrance

The company focuses on customer satisfaction through a standard showroom, friendly service, attractive credit options, and after-sales service. The Capella Honda Panggoi showroom, which opened in March 2023, features a three-in-one concept, encompassing sales and after-sales service, service, and spare parts. The new showroom will bring Honda motorcycle customers closer to and more widely accessible in Lhokseumawe City. On the top floor of the PT CDN showroom, visitors can enjoy and relax at the cafe while waiting in line.

Motorcycle showroom section

The Capella Honda Panggoi showroom has become my go-to for various needs, both for new purchases and motorcycle servicing. Coincidentally, my family and I have always used Honda motorcycles. We feel comfortable using the popular brand. I did so again on Saturday afternoon this weekend. Coincidentally, the motorcycle my wife uses daily was flooded a few days ago while I was on my way to Matang. While the bike wasn't affected, I still needed to make sure I took it to the repair shop for service.

Service and spare parts department

The waiting room

Toilet

The customer service is very satisfying, and I've experienced this myself after visiting the Capella Honda showroom several times. After handing over my motorcycle to the workshop staff, I waited in the comfortable waiting room. Wi-Fi and air conditioning are available, as well as a very clean restroom. In the workshop, where repairs and spare parts are performed, the technicians are also very reliable and prompt. Customers don't have to wait long and are ready quickly. This afternoon, I spent IDR 108,000, equivalent to 98.72 Steem, for motorcycle service and replacement. I paid at the cashier and then left Capella Honda Panggoi.

Workshop section