Sentiment Analysis Market 2019 Industry Analysis by Top Key Players – Meltwater, NetOwl, Trackur, OdinText, OpenText, QuestionPro Survey Software, Social Smart Software – Investor Strategy
Opinion mining (sometimes known as sentiment analysis or emotion AI) refers to the use of natural language processing, text analysis, computational linguistics, and biometrics to systematically identify, extract, quantify, and study affective states and subjective information. Sentiment analysis is widely applied to voice of the customer materials such as reviews and survey responses
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