andydaniels15 (25)in #itsm • 7 years agoITSM Survey reveals 82% of ITSM professionals believe IT jobs will get harderAs an ITSM professional focused on consistently providing quality service, it‘s easy for certain things to slip your…andydaniels15 (25)in #itsm • 7 years agoITSM analytics crash course: 7 reports that can help you connect the dots in your IT supportWebinar on August 24, 2017 Session 1: 10:30am - 11:30am BST | Session 2: 10:30am - 11:30am PDT Register here…andydaniels15 (25)in #helpdesk • 7 years agoFree Webinar: Turn your service desk into a hub of innovationMany businesses fail to recognize that their service desks provide great opportunities for innovation and business…