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RE: Customer DIS-service and Changing Attitudes in the Electronic Age
An interesting point @erre... seems to me that many interpretations of "capitalism" depend heavily on the underlying theory of "scarce resources." Which leads me to the follow-up question-- could we still have a form of capitalism in a system where resources we're considered "plentiful" rather than "scarce?"
I believe its not about quantity, distribution or even availability... Could be that we still have too much love for the middleman / salesman, instead of accessing directly to products. May this way of DIY buying / selling be the best way for overcoming 'charisma' or gentle brainwash into buying something... (we can even lower down the prices by the avoidance of third-parties commissions). Online era provides the tools we need to experience buying in first hand and let products speak for themselves.