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If he has send the transaction, ask him for the transaction number. Or his bitcoin wallet address.

Back before the mass adoption of segwit, it was possible for a transaction to get stuck if the transaction fee was too low. These days, it is quite fast.

Looking at your wallet, it has no transactions and I have a feeling you are using the wrong address.

Please how will i check for my right address, i checked under recieve and i copied the address under it

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