Congrats on the new laptop. I am trying to save some $$$ for a new one myself. I have not much so apple or microsoft is definitely out of my reach but I really like the surface notebook.

Speaking of customer service I think because we are in the digital age a lot of younger workers neglected to learn the basics of serving their customers. I have experience this many times myself, I ask the representative if they have this color in stock and they say no and let me check. Come back a few minutes later and confirms again no. Well end of conversation. They neglected the fact to ask what about a different color or a similar product. The point of their job is to sell stuff, duh.

Call centers I think will always be here to stay. People who struggle with computers or want the security of talking to someone else would need person to person interaction. I personally hate automated machines when I have a question and that stupid robot can not understand my pronunciation. The jobs for call centers may often shift be the need for person to person interaction I believe will always be needed for companies with big quantity of customers.

The idea of blockchain replacing jobs is definitely not far fetch. I have just started learning about it and believe jobs like data collection and accounting will be absolute very soon. If you have kids or family have kids make sure they don't study in those type of fields. I can even see in the future the US government IRS creating a blockchain for collecting people's taxes. Or any government for that matter.

Yes these are mostly rants but I will end it with a smile. thanks. :)