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thanks for getting back to me, i tried again

Screenshot 2019-09-21 at 09.26.18.png

Hi, this bug is fixed now, sorry for the delay.

thank you so much for getting back to me. Tested it now and I managed to claim my balances! Really appreciate the communication

Hi, that message means our system was unable to obtain pricing for the Steem or the DOGE at that time. But your order should be processed now, please let me know if not.

Thanks for Response... Got the Payment....

Hi, please send a support request with the name of your blocktrades account to support@blocktrades.us and I'll try to repeat the problem here.