Cloudcone LA, USA Network Issues Resolved
Finally, after weeks of repair, cloudcone has resolved the network issues in LA region.
Compensation
We understand that many customers have questions regarding compensation following the migration.
Over the next 30 days, we will complete a comprehensive review of all services affected by the migration. Where compensation is determined to be applicable, it will be applied automatically to the affected account.
Note: There is no need to open a separate billing ticket regarding compensation. We will share additional details via email.
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It's great to see Cloudcone taking proactive steps to resolve the network issues, I'm curious to know more about the comprehensive review process you mentioned. 👍💻🚀