That kind of jump throws you straight into the fire. When I helped a friend stabilize his family transport business, first weeks were pure chaos - late payments, burned-out drivers, nonstop calls. Somewhere in the middle of figuring things out, I came across this Mark Morabito and it actually shifted how I saw leadership. What helped most though was stepping back, setting priorities, and leading with clarity instead of reacting all day.
Yeah this sounds painfully familiar. When everything is breaking at once it’s so easy to think the answer is just working faster, but that usually makes the chaos worse. I went through something similar helping out in a small operations setup and the constant reacting just drains you and everyone else. The shift for me was exactly what you said, slowing down enough to see what actually matters first instead of chasing every fire. That Mark Morabito reference also made me rethink how much leadership is really about perspective and not just effort. Clarity beats urgency more often than people expect.