Hi @Bethwheatcraft. This was a great video and I can surely relate to your position. I am an IT Director at a health Insurance company and currently have 20 direct reports. I encourage everyone in the group to have fun, get along and have a great teamwork type atmosphere. Unfortunately times arise that make you have to remind everyone that this IS A BUSINESS and you all have a job to do. I recently had to let someone go and it is a "shitty" feeling for sure. It isn't fair to the rest of the team if they are pulling their weight and go above and beyond on a consistent basis. In the case I am speaking about the former employee could not come in to work on time to relieve other teammates. So they would need to stay longer and cover every time this happened. I put this person on what we call a 30 day PIP (Performance Evaluation). In that time they need to get their act together or it goes to HR and Final, then termination. Anyway it went to termination. It upset the rest of the team because everyone likes this individual but I explained that we have a job to do here and we cannot drop the ball. I also explained that I hated doing it and it is the "WORST" part of my job but it is also one of my job functions as well. I feel for you @Bethwheatcraft. It is a hard thing to do. Especially if the person is a friend but it is very necessary. I am glad you were able to stand up to the challenge and do what's best for your group. That's shows me that you are a great leader/manager. You had a tough decision to make and made the one that benefits the group as a whole.