HCL Bserv – Everything you need to know

shamim1992 (42)in #hcl • 4 years ago (edited)

HCL Technologies Limited is one of the reputed IT firms in the country. I am sure most of you have already heard about it. HCL (Hindustan Computers Limited) is an Indian Multinational Information Technology service and consulting company.

HCL has many lines of business, such as Infrastructure Management Services (IMS), IoT WoRKS, DRYiCE, Engineering and R&D Services (ERS), Digital and Analytics, BPO (HCL Bserv), Cybersecurity and GRC Services.

HCL Bserv
HCL Bserv is simply the HCL Business Services, HCL Bserv being its short form. HCL Bserv started outsourcing as a line of business in 2001 and called its BPO services as HCL Bserv.

Though it is a part of HCL technologies, it still has a separate management team and system. The major focus is on customer service outsourced from different countries like US, UK, Australia, etc,