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RE: Steem Data Services (SDS) / Update Notice / Version 0.1.7b
Hi, please go to https://steemitwallet.com/recover_account_step_1 and follow the instructions on that site. @gmenka will then receive an email with further instructions for recovering the account. Important is that Eugene uses the same email address that she used when signing up on Steemit.
Thank you. It's already been done. Unfortunately, the letter has not arrived yet. Time is running out and I'm afraid that the attacker will withdraw money from the wallet
The email should arrive immediately as long as the used email address matches the one from the registration on Steemit. If it does not arrive, it may be the wrong email address used when requesting the account recovery.
And if it so happened that she doesn’t remember on which mail she registered the account or, perhaps, she was blocked, she just started writing on Steam a very long time ago. is it possible to unlock the sister's account using passport data or can she make a video call and find her identity?
I informed the Steemit team about the case. So, she will hopefully receive the email soon ;)
Hello Steemchiller.
There is a new user who has received the confirmation
But receives this error message when attempting to login
Who does one contact about this?
Hi, I think it's not a good idea to share the user's contact details here in a comment... Anyway, it looks like the account was not successfully created (maybe it's still in progress), because there exists no account with name 'rebbrownie233' in the blockchain at this point.
Let's wait a bit and see if it will be created later today. In case it does not get created within the next few hours, I will contact the Steemit team ;)
👍
They are currently investigating it. Did he use the normal (free) signup method via steemit.com?