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Hello Steemchiller.

There is a new user who has received the confirmation

Hi,
Good news! You have successfully created the account.
Username: rebbrownie233
E-mail: rebecca1441007@gmail.com
Phone number: ‪+63 918 797 3878‬
To get your login details and Keys for Steemit.com, go and sign in to the Steemit wallet at
https://steemitwallet.com
Cheers,
Your friends at Steemit

But receives this error message when attempting to login

image.png

Who does one contact about this?

Hi, I think it's not a good idea to share the user's contact details here in a comment... Anyway, it looks like the account was not successfully created (maybe it's still in progress), because there exists no account with name 'rebbrownie233' in the blockchain at this point.

Let's wait a bit and see if it will be created later today. In case it does not get created within the next few hours, I will contact the Steemit team ;)

They are currently investigating it. Did he use the normal (free) signup method via steemit.com?

She did. I assume everything went happened in the right sequence. Is it all automated including the email? Perhaps it was momentary glitch. Would it help if she reapplied using the same ID?