That can be so frustrating. Sometimes I rather not buy anything from certain seller if there'll be potential complication because of language barrier. Certain things we can buy without needing a follow up or instruction but there are some that we needed the after sales service.
Me too... if communication barrier is too high, it is better not buy for the seller. But sometimes, the item is too pretty or too good a deal, then it becomes an internal debate 😅
And if we can't find something similar elsewhere...