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 2 years ago 

The app uses Google's service to store additional data such as bookmarks. You cannot log in at all?
If so, there is no option for this moment.
Do you any message? Can't you go beyond the login screen?

Hello! You are right - I can't login at all)))
Screenshot_20211129_032041_club.etain.playsteem.jpg

 2 years ago 

There was one user that had the similar problem. In that case, there was an blank space in the first of the key.Afther that issue, I made the app remove the blank space in the key.
You are not in China, right?

No, I'm not in China, but I have Huawei smartphone, without Google services, no blank space, I checked it)))

 2 years ago 

can you tell me the exact model? I might check the problem in the server side. To check it, I need to know the model name of your device.

 2 years ago 

can you tell me your device's model?

HUAWEI P40 Pro+

 2 years ago 

I checked the server side, and you logged in today.

image.png

It seems there is a problem with storing data on your device.
Could you check the app has permission to write storage?
It needs to write data on your storage. When you install the app, it asks the permission. I guess you might reject the request.

I logged in with Gspace today. This application creates a virtual account for Huawei phone owners. There you can use a Google account and those applications that do not work without Google services. But I'm sick and tired of Gspase - too many ads:))) That's why I wanted to install your application directly to the main system. But it doesn't work. I have checked all the rights and permissions - everything is in order. But does not login((( Maybe the problem is that the system on the Huawei is not the original android, but something called EMUI))))

 2 years ago 

I guess you are not a developer? I have to know the log message that comes from your device.

You can try to see the message by yourself if you know how to use Android Studio logcat.

The other option is that I make an app only for you to show all the message on screen while login. Just let me know your opinion. I am happy to help you solve the problem.

I am not a developer, but I know how to use Linux terminal and ADB utility😊 Should I write adb logcat and save the log file? I'll try tomorrow

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