before you can listen

However, before you can listen, you need to create a place where employees feel safe expressing their opinions. We recommend implementing short pulse surveys at your company where HR or management asks participants to share their opinion on a specific topic.

Then, organizations can compile the results, take employee feedback and make important changes that align with their stated needs. Be aware, however: this is not a one-and-done solution. Communication is a continual, intentional, habit that, over time, builds relationships.