Yeah, @bryan-imhoff. That's exactly what I was thinking and as I mentioned in the post, this if the FOURTH iPhone X that this issue came up. Two replacement phones and a screen replacement. Every time [...previous to this] I was the one that had to erase all settings and data. I had to physically push the button. I was blindsided and black out angry. It's at least some closure in hearing you say that so I know this was a horrible human error.