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RE: The power of "Yes, and..." instead of "Yes, but..."
@kennyskitchen you took me 12 years back to my first corporate learning. No "buts" it was in one of e- mail writing session taught in MNC to desl with cluent query. We were taught never to use BUT in your email . I curiously asked why....the trainer said. " But " always create a doubt in readers or listenrs mind. Instead you can use " however " which will make your sentence more affirmative. Though these are very minute things but hold very important position while dealing with clients.....so no " Buts" in my sentence...except in case inhave certain amount of doubt
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