I think the biggest problem, with your reference, seeing things being reported that are all glum and bad. Why don't they report good news and stories about the lady that baked cookies for the neighborhood kids or the dad that stopped to helped tie someone else's kids' shoe so they could play on the playground? The biggest problem with our desensitivity is because we're blasted with it all the time. If we saw more positive things and healing reports, I dare say, we would be much more sensitive to the bad things and wrong doings in everyone else's lives.