They refuse to say most of these companies (just like my banks) just say "unusual activity" and the only thing I did the last few weeks is log in to one time from a country that is not my country so I think it's that! Same last time. I did ask the minimum wage support rap last time he refused to answer saying we can't disclose that information. We are just trying to protect you! It's just annoying! I don't dare use the account when I press pay I'm always thinking here we go it's going to freeze the account again! What's interesting is that my crypto credit card never does that! Not once! I wonder why?