Yep tarquinmaine pretty much sums it up. I signed up during the height of customer influx, so i had to wait 3 weeks to even get verified to level 2! But once they caught up, it was instantly upgraded to level 3 as well. Always worth going through the process now, rather than having to do it when Kraken lists a product you can only trade there (unlikely, but can happen in case other exchanges like Poloniex have some of their common issues again)