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Hi @dodybireuen
I am not sure how the syntax of the password is. I guess it is random (you are able to choose what ever you like). It is not a "standard" password - it is a password set for each backup individually. What you linked is a "administrator" password for the backup software itself I guess.

Hi @famunger, I'll find another way, and I will tell you if I have got it

For chatting: you got skype? you will find me here: christian@die-ungers.eu

I will create a skype account

Any idea so far?

@famunger : I'm sorry about recovery password, I've been trying to find solutions on various people and discussion forums in my country. But do not have a good solution. maybe Only one solution is to contact customer service tape drive product. I'm sorry christian... I still fail to help you.

I tried to contact you via skype, but there is no response