The only question is what configuration do you have? Because there are both i5 and on i7, here is a comparison of these two processors https://rankquality.com/en/intel-core-i5-11300h-vs-intel-core-i7-1060g7/ , and sometimes it happens that the drivers are not installed correctly. Then you need to uninstall them and install them manually, maybe that's the problem you have, heard similar stories many times, so check that first