im not saying disengage completely every time, but when things get heated and beyond productive there is no point. When its COUNTERproductive its not being helpful.

i agree that there needs to be a balance and the point of the article is to get people to really think about things beyone their own perspectives.

As i said im not really in for the whole tech analysis of the situation and talking more to the psychological constructs involved in any kind of conflict like this, to recognize that there is a productive and counterproductive means of interaction. if its fighting its not leading anywhere.

if there are complaints to be made that is fine, but when it turns into name calling and things of that sort , all we are doing is hindering the progress which could be made in that time.

We need to recognize that we are ALL hoomans and we make mistakes, but we are doing the best we can with what we got and where we are at. empathy compassion and understanding.