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RE: Even Paranoid People Have Enemies, Or The Scary Story of How My Cell Phone Number Was Just Stolen by a Hacker Who Demanded a Bitcoin Ransom, How I Got It Back, and How To Protect Yourself!
I think I read of a similar incident on Ars Technica last year and then subsequent incidents where people confirmed they had suffered the same kind of theft. It is pretty scary that the mobile phone companies can be socially engineered so easily and that they they are still open to this. Obviously their procedures for confirming identity before reassigning devices/numbers are not stringent enough. They certainly should not allow it to happen without the passcode.
Totally agree, the fact that our phones are secured by text message bothers me. I like Google Auth much better. I actually have my google auth codes backed up by winauth, in a 3 layer encrypted virtual drive only mountable by a very very long password.