5 Things I Learnt Watching Teens Take Over A Police Snapchat Account
What happens when a group of 16–19 year olds are allowed to take over the official Snapchat account of Cumbria Constabulary? That's what my media students were asked to do on the lead up to Child Sexual Exploitation Awareness Day, and the results were amazing. Here is what I learnt:
1: The establishment and corporations are realising that the world is changing and they are willing to make bold moves to keep up.
Cumbra Police set up the Snapchat account in order to reach the younger demographic that is most at risk of the dangers of “sexting” (sending nude or graphic photos via text or social media). They knew they needed teenagers to help translate that message, because if it was too corporate the audience would not respond.
Cumbria Police were very open in letting my students have creative control, and this was not a situation where they were monitored or supervised directly. They would log in to the cumbriacops account, and post a Snapchat, sometimes early morning, at other times late into the evening. The level of trust was insane, and what they posted was always better than I thought it would be.
This was risky and hard work, and possibly the first time this has ever been attempted in the UK. The only reason I can think of to do it is that the police genuinely care, and want to prevent as many young people as possible from exploitation.
You can watch the video here
2: Teenagers can be amazing when engaged.
I asked for volunteers on this project, and nine stepped up. They workshopped the story and went into detail on how to make it work for Snapchat.
There were so many details that impressed me:
Brad’s feed was in black and white, and Bethany's was in colour with more use of filters.
The switch to text messages, and then Bethany signing off with xoxo, but Brad with xo. This helped show who is who, but also who is most committed.
The audience interaction asking the audience to choose ‘yes’ or ‘no’ to sending a photo by screenshooting the appropriate response.
The Day 5 photo Bethany posted had a cute filter and she wore pigtails, which made her seem even younger and more innocent after sending the photo the night before.
The way they worked around not actually being able to show nudity, and instead used a weird red-ish black background with “…”
Once the week was complete they made the story work as a short film by adding day cards and an excellent choice of music.
Suggesting to use the cumbriacops Instagram account and story for behind the scenes footage.
3: There will always be problems, but they can be smashed when the team are engaged and care.
The students did some amazing problem solving throughout. They used Facebook messenger to keep in contact, and it would light up at various points when they realised they had an issue. No matter what time of day it was, someone would always respond with creative solutions.
Technology was also an issue, from file formats, to ratio issues because the editing software did not like Snapchat’s vertical video format, to YouTube dropping quality, or even passing files between the College and Cumbria Police.
Every problem was solved, they just would not quit!
We also did a short behind the scenes promo to capture what we did and why.
4: When you use the right tool, the audience will engage.
It surprised us how many viewers did engage from day one, and would even send messages. Why would teenagers want to follow a Cumbria Police account after all? But they were intrigued. I love the idea that it became the teen equivalent of water-cooler gossip.
The numbers grew as the week progressed suggesting that they were telling their friends, and trying to fill them in with what had happened so far.
We had a lot of positive comments, but things really exploded when it hit Facebook as a short film yesterday. Within 24 hours it has 110K views, nearly 1000 shares and just under 100 comments, most of which are applauding the project, the idea, and calling for it to be shown in schools.
We got through, and we connected.
5: It's exhilarating working outside of your comfort zone.
That's all I can say. The danger for teachers is that they merely pass on what they learnt at university and do not stay up to date with their subject matter. But this was 2017 teaching. This was also new territory for me, Carlisle College, and Cumbria Police. The teenagers were the experts and would make a great argument for each creative decision.
Of course, a script had to be OK’d and safety guidelines put in place, but the students had a great deal of control. There was a buzz all week, and a genuine excitement. It felt like we were getting a ton of experience points and we could feel ourselves level up.
It was a new adventure, and you can't have too many of those in your life.
This article was originally published on my Medium account, and then on the LeadX website.
It also got great press. Newspaper, Television and the Police
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