Zendesk Signals by Usercall

Catch product problems early from Zendesk tickets

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Screenshots

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Hunter's comment

Support teams read tickets one by one. Product teams find out about issues weeks later. Zendesk Signals analyzes tickets daily and detects: • Workaround language • Feature confusion • Escalation spikes When something trends above baseline, your team gets a Slack alert — with real customer quotes attached. No dashboards. No manual tagging. Just signal when it matters.

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Link

https://www.usercall.co/usercall-cx-zendesk?ref=producthunt

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