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RE: The TRX and Steemit Integration is now Live !

in #steemit3 years ago

When I log in into steemitwallet I see the message and I agree but then the little circle turns.

image.png

And nothing happens. What should I do?

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You need to login without a keychain, directly with the active key.

Strange that no one from the @steemit team will try to help you. They are probably busy making “It worked” postings with all those sock puppet accounts.

it's rediculous that it just doesn't work for everyone and is complicated like everything else that has to do with crypto etc. It should be a simple process that I can do on my Chromebook and now it still doesn't work for and I'm older and not at all computer savvy to figure it out!😕

 3 years ago (edited)

We apologize for the bad experience, please try the below steps if you face any issue.

  • Log in to steemitwallet.com with your active private key, do not use any auth tool(for example: Steem Keychain).
  • Log in to steemitwallet.com with a different browser, like firefox, edge, Opera, etc.
  • Refresh the page and try again.

If all these steps do not work, please don’t worry, the new version will be online soon and fix related issues. All your TRX can be claimed after the new version online.

Hello @steemitblog I have tried to claim my TRX for days now, but whenever I click on the "AGREE" button I get this red error, can you please help me out, thank you.

missing translation: en.tron_err_msg.data_timeout

Thanks for that. I'm in the same boat

I'm having the same problem.

It's a browser problem, I had the same problem with firefox & Chrome... everything worked well in the Brave Browser...

That's weird considering that brave is a chromium browser. Perhaps it may have something to do with installed extensions/cookies

Possibly... but now that I have it working with brave, I don't change a thing 😂

Thanks! Working now.

had the issue, used f-fox (pale moon version) and it worked for me. cheers!

Actually I have tried Brave browser as well — but with keychain extension. And it didn't work. It did work with Opera but without using the keychain extension.

I suspect extensions.

 3 years ago (edited)

We apologize for the bad experience, please try the below steps if you face any issue.

  • Log in to steemitwallet.com with your active private key, do not use any auth tool(for example: Steem Keychain).
  • Log in to steemitwallet.com with a different browser, like firefox, edge, Opera, etc.
  • Refresh the page and try again.

If all these steps do not work, please don’t worry, the new version will be online soon and fix related issues. All your TRX can be claimed after the new version online.

Thanks. Did most of that already and all that is left is claiming the initial TRX. Waiting for the fix now.

It's a browser problem, I had the same problem with firefox & Chrome... everything worked well in the Brave Browser...

Do you have a keychain extension in Brave? Because that was the problem I had.

I tried in firefox & Chrome, both with and without keychain...it didn't work.
I tried in Brave without keychain and it worked immediatly... so I didn't try brave & keychain of course 😉

Interesting. So Opera and Brave work. Firefox and Chrome not. 🤔

my question is why don't they all work, it shouldn't be a pain in the ass to this, it should be seamless from anywhere!! I still can't do it !🥱🥱🥱😕

 3 years ago (edited)

We apologize for the bad experience, please try the below steps if you face any issue.

  • Log in to steemitwallet.com with your active private key, do not use any auth tool(for example: Steem Keychain).
  • Log in to steemitwallet.com with a different browser, like firefox, edge, Opera, etc.
  • Refresh the page and try again.

If all these steps do not work, please don’t worry, the new version will be online soon and fix related issues. All your TRX can be claimed after the new version online.

I had the same problem. I tried Chrome and Firefox on Ubuntu. I then tried Firefox on Windows.

I took the suggestion of trying Brave on a test computer. I got the PDF but failed to redeem my TRX tokens.

I was really surprised to see SteemIt.com make a PDF download part of the sign up process. Downloads are one of the most problematic features of browsers. A PDF file doesn't really add any security. It might actually add security holes as the there things (like virus protection software) that scan downloads.

Worked with Opera fine — after I logged in without a keychain extension.

 3 years ago (edited)

We apologize for the bad experience, please try the below steps if you face any issue.

  • Log in to steemitwallet.com with your active private key, do not use any auth tool(for example: Steem Keychain).
  • Log in to steemitwallet.com with a different browser, like firefox, edge, Opera, etc.
  • Refresh the page and try again.

If all these steps do not work, please don’t worry, the new version will be online soon and fix related issues. All your TRX can be claimed after the new version online.

it's not working for me either!? If you figure out what wrong please let me know thanks!😕👍

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