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RE: 365 Days That Count - Day 29 - I’ve been locked out :( PLEASE HELP! 🙏
About 2 weeks ago I was trying to access Steem Chat but for whatever reason it was rejecting the automatically generated password I had written down when first setting up my account.
Steemit.chat has nothing to do with steemit.com. If you have entered your steemit.com credentials on steemit.chat then it is a possibility that your password got stolen and reset without your consent.
I think there is a recovery process that you can set up to help recover stolen/lost password, but if you havn't set this up it is unlikely you will get your account back.
Hi @snowflake thanks for your response. I really don't know what happened other than I started but didn't finish the process of regenerating a password and 2 weeks later my original password is no longer recognized. The fact that I can still get in on my phone I don't understand either but I'm very grateful for!
Are you able to log out and log back in on your phone with your master password? If so then your password is still valid . Steemit.com is the same site whether you use laptop or phone !
@snowflake Nope, that's what's so strange. I can only log in with my private key, it's telling me my password is invalid. Do you know if I can generate a new password using my private key?
Missing authority means that you are using the posting key to log in, which explains why you can post but not do other things. You need to find the master password, the one you first used when registering on steemit. Saving password in browser is not a good security practice, you won't find anyone with a lot of steem power doing that. Just a heads up
Thanks for the heads up @snowflake I've now changed the password so I'll try change my settings again and fingers crossed it works. I think saving the password in the browser was actually the problem. It obviously updated in the browser even though I didn't complete the change and therefore didn't save it elsewhere. We live and learn :)
At the end of the rest process you get logged out from current session, so it looks like that's what happened to you. However I still don't understand how you are able to post this lol ( posting key gets reset too when you change password)
@snowflake Every time I've opened the steemit.com browser it goes straight into my account as I saved the password on safari. It was only when I tried to change my pic that it locked me out but not on my phone. Thank God as thats where I found the key to log back in on my laptop. The whole thing is so bizarre!