Wow brother what a day! I can't even imagine having to go through somethin' like this with my lil' ones but I suppose such is life right? I wish you luck on gettin' the money back. I hope it's not a difficult process for you. The editing on the pics being lost was the icing on the cake I'll bet? You guys are troopers and obviously have more patience than I would have had but in these types of situations........ what really can you do in the middle of it? I was glad to hear though that people were still compassionate with the cutting in line and the seats. Made me smile as sometimes I feel I'm surrounded by the walking dead...............