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I have no idea what to do to fix this! Do you?

Nothing to fix. The sbi shares don’t appear in the recipient’s wallet. Each share corresponds to a “share” of an upvote. The shares are held by the folks at @steembasicincome. @aduragbemi you should look at one of their posts to see how it works. I just checked on their discord channel and screenshotted your current status. 92D723C4-4C02-4E33-A9F4-70BA73ED2140.jpeg
You can check yourself by typing !sbi in a comment on any sbi post. You need to post to benefit from the sbis.

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