Wow, that is horrible! I am sorry you had to go through that. I bet that is a position that tons of people wish they were in but with better outcomes. Whenever I sign up for a new exchange I usually try to get to the highest tier right away. I figure that way if I do make a lot of money I am safe to move it out to my other wallets. I am sure you probably do that now too. I know a lot of people don't like the KYC but my opinion has always been if I make 1m dollars, the tax man can take their cut. It is still 600k more than I originally had or whatever the tax rate is...