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RE: Why Is Blockchain Interoperability The Future Of Cryptocurrency?
$550,000 Frozen for 4 Months, ChangeNOW Still Ignoring Ticket #507360
It’s been four months since ChangeNOW froze my $550,000, and I’m beyond frustrated. Despite fully complying with every KYC and verification request, the funds remain blocked under Ticket #507360.
There’s been no transparency, no real explanation, and zero progress. This kind of behavior isn’t just unprofessional...it’s bordering on outright theft.
I’m demanding immediate resolution and full release of my funds. This situation is unacceptable, and it cannot be ignored any longer.
Hi,
We understand how frustrating it is to have a transaction delayed, especially when your funds are involved.
ChangeNOW supports legitimate crypto activity and follows industry security and AML standards. These checks help protect our clients and the wider crypto ecosystem from stolen, fraudulent or otherwise illicit funds. Legitimate clients can continue to use the service normally.
When using ChangeNOW, you agree to our Terms of Use, including our AML/KYC Policy: https://changenow.io/terms-of-use/aml-kyc.
We understand that having a transaction placed on hold can be stressful, especially when you know your funds were obtained legitimately. Please be assured that legitimate funds will be either processed or refunded based on the outcome of the review. We know this process can be frustrating and we're doing everything we can to make it as smooth as possible and minimize the inconvenience for our clients.
Please continue communication through your support ticket, which is the safest channel for discussing your specific case. Our team is aware of the situation and doing everything possible to resolve it.
ChangeNOW